Warranty Part Out Of Stock

This form is to be filled out by Carrier Enterprise, if you are a Dealer please ask your sales representative for help.

Required fields are needed in order to satisfice Carrier’s requirements. Use Save and resume if needed.

Carrier will provide a new or remanufactured part, at their option, to replace the failed defective part at no charge for the part. Alternatively, and at its option, Carrier will provide a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase price of a new Carrier product.

- Step 1 of 3

Your Name *

First

Last

Email *

Your Phone Number *

Callback Number If Different

Customer / Dealer Name *

Customer / Dealer Account # *

Customer / Dealer PO for this order *

Customer/Dealer Contact Name *

Customer / Dealer Phone *

Dealer / Customer Contact Email *

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Equipment Model Number

Equipment Serial Number *

Startup Date *

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End User Name *

First

Last

For warranty verification

Address *

Address Line 1

City

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Zip Code

Are there any health concerns, infants, elderly.....etc

• Yes
• No

Application Type *

• Residential
• Commercial
• Industrial
• Other (explain in notes)

Area Being Served

• Primary System (Single System home or Building)
• Living Area
• Bedrooms
• 2nd Floor
• Other

Did you verify warranty? *

• Yes
• No
• I don't know how.

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Part Number Needed *

Part Description *

CE Order # (CSD) *

RC Order # *

RC PO # *

RC Expedite # *

Date Part Expected from RC *

Is this being shipped direct to customer? *

• Yes
• No

Warehouse being shipped to. *

What is being requested? Check all that apply. *

• Assistance Locating This Part
• Approve or Locate an Alternative Part
• Approve a Replacement Unit
• Other - Add notes for this

Description

Please add notes to assist us in helping with this situation.

Attach the Response from RC with updated shipping times email here, save email as PDF and attach here. *

Click or drag a file to this area to upload.

Allowed formats: .png, .gif, .jpg,.doc, .xls, .ppt, .pdf,.wav, .mp3, .mp4,.mpg, .mov, .wmv

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