CLICK HERE for Training Schedule!

Carrier Enterprise Northeast Technical Services

West Caldwell, NJ – VRF Training Room

Welcome to our technical site, built by HVAC tech’s for HVAC tech’s.

Our mission is to help todays HVAC Technician gain a better understanding in installation, operation and servicing of the Carrier & Bryant equipment. As products continue to be enhanced with improvements and technology advancements that are incorporated into the equipment.

We start by providing first class instruction to each technician that attends our training. Our goal is to enhance each technician’s knowledge level in HVAC fundamentals, as well as in the areas of Carrier and Bryant equipment. As a result, installation and troubleshooting efficiency will increase, leading to an increase in your technician’s profitability. Whether it is in our training rooms or utilizing our new virtual web classroom, your technicians will receive an education that is second to none.

 All In-person, Zoom & Self-Study technical training courses are eligible for NATE Continuing Education Hours.


What’s New – Click on each to check them out!

DLS EEV Coil Resistance Check

Setup up of the NFC Furnace control board

Check Out how to check a capacitor while the system is running.

Combustion Air Calculation: This tool will help make sure you have enough combustion air to support gas fired appliances.


For Carrier Enterprise Northeast Customers Only

Need Technical Support? Click HERE

Submitting this form automatically starts a tech support case.

This is that fastest way to get a call back.

or Call 800.973.3345 Option 3

Our staff will gather your information and enter a case for a technician to review and call you back.

Other Options: Parts Option 1, Warranty Option 4

Carrier Enterprise Northeast Tech Services supports equipment sold by CENE in NY, NJ, CT, MA & PA.


How To Request VRF Assisted Start Up

  1. Download and fill out the appropriate VRF and Control Installation Check List form listed HERE for each system & control to start up.​
  2. Complete the “Technical Support Form” HERE and attach the completed check lists.​
  3. As-built piping drawings will be required, make sure to attach when submitting.​
  4. Once all forms are summited, our team will contact you back shorty.

This service if for CE Northeast customers only


For Information on R-454B CLICK HERE


Ductless Hands-On Training

Cart 12 – 38MURA24/40MUAA24/Nest

New Ductless Training Carts will have up to 19 programmable electrical failures.

Bring your meter and come test your skills!

Class size limited to 3 Techs per cart.

Look for DLS Hands-On Training near you!

Cart 11 – 38MURA24/40MUAA24/Nest

Cart 14

In addition to the DLS classes, check out the Training Calendar for new Gas Furnace Hands-On classes. These will be live fire classes and will include setting gas pressure, checking temperature rise and more!

Don’t wait to sign up, seating space is limited!

Cart 14 – 59TP6/38MURA/ecobee

NEW Request Video or Text Technical Support with your CE App

NEW within the CE app is video technical assistance, it allows technicians to show a Customer Assurance Manager what they see or the CAM to help guide the technician to where they need to be, by using the mobile device camera. Download the CE – Contractor Assist App today to request video technical support. Once you are signed in, submit a request for video technical assistance. If you do not have a login, please contract your company administrator and ask them to add you to the company profile, adding an associate to the CE App. A Customer Assurance Manager will call you back as soon as possible to help assist in troubleshooting, Video may not be needed on every request.

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